Nutzungsbedingungen der Webschnittstelle ♻️ REMANTE

Terms of use of the web interface

You are located on the web interface (hereinafter referred to as the "web interface"), which is operated by our company



Impasse du temple

Z.A. du Lombard

38080 L'Isle d'Abeau

SIRET : 88849334300014

numéro de TVA : FR66888493343

inscrit au RCS de Vienne


Delivery address: SAS REMANTE, Z.A. du Lombard, 38080 L'Isle d'Abeau

Telephone number: +33 428 770 128

Contact e-mail:


Please note that regardless of whether you shop or register through the web interface, you must follow the rules below, which define and specify the terms of use of all functional components of the web interface.


  1.   Registration on the web interface
    You can register on the web interface using the registration form available on the web interface. To register, it is necessary to enter a contact e-mail and then follow the instructions provided. A user account is created by registration.

An e-mail address and password are required to access the user account. Keep access data to the user account secret. Our company is not responsible for possible misuse of the user account by a third party.

The information provided during registration must be true and complete. We may cancel an account where false or incomplete information was used without compensation.

In case of changes in your data, we recommend that you make an immediate adjustment to your user account.

Through a user account, you can primarily order goods, track orders and manage a user account. Any additional functions of the user account are always listed on the web interface.

Please note that we have the right to cancel your user account without compensation if your account violates good morals, applicable law or these terms of use.


  1.    Protection of personal data
    When filling out an order or registering on the web interface, you provide us with some of your personal data. Furthermore, when using the web interface, other data to which we have access is obtained, stored and processed. By entering personal data and using the web interface, you consent to the processing and collection of your personal data to the extent and for the purposes set out below, until such time as you express your disagreement with such processing.

When handling personal data, we proceed in accordance with the legal order of the Czech Republic, in particular Act No. 101/2000 Coll., On the protection of personal data (hereinafter referred to as "ZOOÚ"), as amended.

2.1. What is personal and other data?

Personal data is the data that you voluntarily provide to us as part of completing an order or registration. Personal data means any information that identifies or can identify a specific person. Personal data includes, but are not limited to, first and last name, photographs, date of birth, e-mail address and address of residence or telephone number.

Other data that we obtain automatically in connection with the use of the web interface are IP address, type of browser, device and operating system, time and number of accesses to the web interface, information obtained through cookies and other similar information. Please note that we may obtain this additional information without registration and regardless of whether you are shopping on the web interface or not.

2.2. How do we use personal and other data?

Through personal and other data, we primarily allow you to access your account and use the web interface as easily as possible.

We also use the information for communication regarding the management of your account and for user support. The data may be used to improve our services, including the use of web interface user behavior analysis.

The data can be used for business and marketing purposes, ie to maintain a database of users of the web interface and to offer goods and services, for an indefinite period. By submitting an order or registering, you agree to the sending of commercial communications by all electronic means.

You can revoke your consent to the sending of commercial communications and e-mails for direct marketing purposes at any time by e-mail to our contact e-mail address.

2.3. How do we manage and process your personal data?

Our company is a controller of personal data in the sense of ZOOÚ and is registered in the Office for Personal Data Protection under registration number 59036.

We may entrust the processing of your personal and other data to a third party as a processor.

Personal and other collected data are fully secured against misuse.

Personal data will be processed indefinitely. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.

2.4. To whom do we pass on your personal data?

We do not pass on your personal data to any other person. Exceptions are external carriers and persons involved in the delivery of goods or provision of services. Your personal data is passed on to such persons to the minimum extent necessary for the delivery of goods or the provision of services.

2.5. What are your rights in relation to personal data?

You have the right to access your personal data and the right to information about their processing (information about the purpose of processing, information about the sources of this data and information about the recipient). This information will be provided to you without undue delay upon request. You also have the right to correct personal data and other legal rights to this data.

Based on your written request, we will remove your personal data from the database.

If you believe that our company or personal data processor is processing your personal data in violation of the law, you may:

- ask us or the processor for an explanation;

- request that we or the processor eliminate the situation thus created. In particular, it may be a matter of blocking, correcting, supplementing or disposing of personal data.

When protecting your personal data, we will do our best to accommodate you. However, if you are not satisfied with the settlement, you have the right to contact the competent authorities, in particular the Office for Personal Data Protection. This provision does not affect your right to contact the Office for Personal Data Protection directly with your complaint.

For the provision of information on the processing of personal data, we may require a reasonable fee not exceeding the costs necessary to provide the information.

Supervision of personal data protection is performed by the Office for Personal Data Protection (

Our company and potential processors of personal data are based in the Czech Republic.

  1.     Google Analytics and cookies
    The web interface uses Google Analytics, a service provided by Google, Inc. ("Google").

3.1. What is Google Analytics?

Google Analytics uses "cookies", which are text files placed on your computer's visitors to use the website, and which analyze how they use the web interface.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and for us using the internet in general. Google may also provide this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate the subject's IP address with any other data held by Google.

By using the web interface, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3.2. Can you prevent cookies from being stored on your computer?

You may refuse the use of cookies by selecting the appropriate settings on your Internet browser.

Please note that if you refuse the use of cookies, it is possible that you will not be able to take full advantage of all the functions of the web interface.


  1.      Copyright protection
    The content of the web pages placed on the web interface (texts, photographs, images, logos and others), including the web interface software and these conditions, is protected by our copyright and may be protected by other rights of other persons. You may not modify, copy, reproduce, distribute or use the Content for any purpose without the consent of our company or the copyright holder. In particular, the free or paid access to photographs and texts placed on the web interface is prohibited.

Names and designations of products, goods, services, companies and corporations may be registered trademarks of their respective owners.

4.1. How do we proceed with copyright infringement?

In the event of non-compliance with the prohibition described above, we will proceed in accordance with Act No. 121/2000 Coll., The Copyright Act, as amended.

In particular, our company, as the copyright holder, has the right to demand that infringements of our copyrights be waived and to request the download of unauthorized copies of protected content.

We also have the right to demand reasonable compensation for the damage caused.


  1.      Other relationships related to the use of the web interface
    5.1. Please note that clicking on some links on the web interface may cause you to leave the web interface and be redirected to third party websites.

5.2. Our company is not responsible for errors caused by third party interventions in the web interface or as a result of its use contrary to its purpose. When using the web interface, you must not use mechanisms, software, scripts or other procedures that could adversely affect its operation, ie in particular disrupt the system or unduly burden the system, and you may not perform any activity that could affect you or third parties. allow individuals to tamper with or misuse the software or other components that make up the web interface and to use the web interface or parts or software thereof in a manner that is inconsistent with its purpose or purpose.

5.3. We cannot guarantee uninterrupted access to the web interface or the safety and security of the web interface. We are not liable for damage caused by accessing and using the web interface, including any damage caused by downloading data published on the web interface, damage caused by interruption, web interface failure, computer viruses, damage due to data loss, gain or unauthorized access to transmissions and data. .

5.4. If you commit any illegal or unethical conduct while using the web interface, we have the right to restrict, suspend or terminate your access to the web interface, without any compensation. In this case, you are also obliged to compensate our company for the damage that was demonstrably incurred by your actions pursuant to this paragraph, in full.


These terms of use are valid and effective from September 1, 2020.


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